Fliers like airlines less and less
July 2, 2009 |10:41 | Airlines By : Team X
As troubled airlines have added fees and cut service to save money, it’s no surprise that their customers are less satisfied with them.
J.D. Power and Associates of Westlake Village found in an annual survey of airline customers that their satisfaction fell again, for the third year in a row. This is the lowest level for four years, the company said.
Though fliers said on-time arrivals improved and waits at airline counters shortened, nevertheless they were unhappy with new fees for checked bags, in-flight services, and the attention given by flight attendants.

Republic Airways Holdings has offered to buy Denver’s pride and joy, Frontier Airlines, and its short-haul subsidiary, Lynx, for $108.8 million in a plan to permit Frontier to emerge from Chapter 11 bankruptcy. This follows a $40 million debtor-in-possession loan given to Frontier by Republic in March 2009. The offer, which Sean Menke, Frontier president/CEO praised, is subject to bankruptcy court and shareholder approval. The court hearing is set for July 13.Frontier and Republic have had a prior working relationship when Republic served as a contract operator with its Embraer 170/175 airplanes painted under the Frontier logo (animals included). When Frontier filed for bankruptcy, that left Republic holding the bag with 17 Embraer 170s. Fortunately, Bryan Bedford, Republic Chairman, president, and CEO, was able to place the orphaned airplanes with Midwest Airlines, based in Milwaukee, Wisconsin, and Mokulele Airlines, in Hawaii.











